Aw, Snap! Something went wrong when viewing this webpage. QuickBooks Online Reports

Aw, Snap! Something went wrong when viewing this webpage. QuickBooks Online Reports

Users of QuickBooks Online are getting frustrated when trying to run reports. When creating any report such as the Profit & Loss, QuickBooks Online will crash when trying to change the dates using the dropdown under Report period. Instead, the error message “Aw, Snap! Something went wrong while displaying this webpage” shows up and the report disappears.

Apparently, this is an issue related to a recent update of the Chrome browser, the preferred one to use with QuickBooks Online. And supposedly Intuit is working on a fix. However, in the meantime, short of switching to another browser, there is a workaround.

In the URL of the Chrome browser, go to chrome://accessibility/

This is not the same as going to Settings | Accessibility. On this page above, uncheck the box next to Web accessibility and refresh the page to confirm that it is unchecked. Then, refresh any page already open in QuickBooks Online and run any report. The error should no longer occur when trying to change the dates using the dropdown.

QuickBooks Tips: How to Handle Online Payments and Avoid Common QuickBooks Mistakes

QuickBooks Tips: How to Handle Online Payments and Avoid Common QuickBooks Mistakes