Target Chaining in QuickBooks Desktop Enterprise
What is it?
You get these errors when running the Verify Data utility that indicates damage has been found in the company file. See Target Chaining
Why am I only seeing this now? I have been using QuickBooks for years?
Users may have upgraded to version 18.0. The errors were most likely always in the file and only the latest version of QuickBooks is making this issue prominent.
What caused it?
There are many factors that can lead to corruption in a QuickBooks company file. Here are the top ones:
A large data file size and/or older file (usually starting around 1 GB or 10+ years old).
Inventory in the file with items that were allowed to go negative.
Server and workstations with not enough RAM.
A slow network.
Is it fixable? Do I really have to create a new company file?
According to Intuit (the makers of QuickBooks), target chaining is not fixable, at least not by rebuilding the data file. However, if the transaction(s) that are causing the problem can be modified or deleted, then the problem can potentially be fixed. It just depends on how many corrupted transactions there are. I fixed a file where after just removing corrupted items from one of the transactions in the log file, it fixed the entire problem.
But I still recommend that a new company file is created for the beginning of the next fiscal year. A fix may only be temporary until all list items that are corrupted are made inactive and not used again, especially in the case of negative inventory.
QuickBooks Enterprise 40% Off Going Soon! And New Renewal Pricing.
Intuit is offering an amazing discount on
QuickBooks Enterprise Solutions 14.0
. There are only 4 days left to get 40% off the list price and it includes the Full Service Plan for one year.
This is a great opportunity for QuickBooks Pro or Premier 2011 (or older) users that have outgrown their file size and are experiencing performance issues. Since this version will no longer be supported and certain services and features such as payroll won't be available after May 31st, 2014, you may have to upgrade anyway. And now you can purchase as few as 1 user license or more.
The Full Service Plan is a paid benefit of QuickBooks Enterprise Solutions, which is included in the purchase of the software for the first year. However, for current subscribers, Intuit has announced a price increase in the Renewal Fee effective April 1, 2014.
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Being a ProAdvisor Certified in QuickBooks Enterprise Solutions, contact us for more information or to have us do the upgrade for you.
QuickBooks Billing Solutions Isn't Currently Available Through the Web Browser You're Using. SERIOUSLY?!
For the past couple of months, I have been getting this error when trying to check account activity with Billing Solutions, which opens up in a browser within QuickBooks:
QuickBooks Billing Solutions isn't currently available through the web browser you're using. In time, we hope to support all browsers to avoid this inconvenience.
For now, we hope you'll take the time to download a browser that does allow you to use QuickBooks Billing Solutions. We think you'll find that your time was well spent. You can download Microsoft Internet Explorer at
.
Thank you and sorry for the inconvenience.
I'm using QuickBooks Enterprise Solutions 13.0 release R8 and Internet Explorer 10 (latest version). After submitting bug reports several times when this started, I finally decided to give them a call today. It turns out that they are finally aware of the problem, although there is NO KB listed neither in the above error message or on any of Intuit's web sites.
Apparently, the cause of the problem is that the latest release of QuickBooks (R8) is not compatible with IE 10. Unfortunately, the only current solution is to not only remove IE 10 and install IE 8 instead, but you also have to downgrade QuickBooks to the R6 release. That means a lot of uninstalling and reinstalling. NO THANK YOU! I will just wait until they have a fix in an upcoming release (hopefully, there will even be one!).
I just feel sorry for those users of Billing Solutions that are actually paying for it, unless they are getting it for free during this time. Otherwise, it would be very unfair to be required to downgrade just because Intuit made the problem in the first place.