RESOLVED: Bank of America Checks Downloaded into Banking Not Matching Checks Already in QuickBooks Online

RESOLVED: Bank of America Checks Downloaded into Banking Not Matching Checks Already in QuickBooks Online

KNOWN ISSUE

Since Intuit changed how QuickBooks connects to Bank of America, what I described in a previous post, there has been a problem with downloaded transactions in Banking.

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With the previous connection, checks that were downloaded would suggest a match to the check already in QBs. Now, however, the checks are not being recognized and you have to use Find Match to link the downloaded one to the one in QBs. This could be a real pain if you write a lot of checks!

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Current Status

As you can imagine, this is probably impacting a lot of QBs users. Unfortunately, there were not any Intuit Community posts or anything relevant showing up in a Google search when I encountered this issue with a client. After speaking with a US-based agent with my QuickBooks Diamond support, I learned right away (under 10 minutes!) that this was a known issue that has been escalated to their developers. I will be getting regular updates on the status of this issue and will update this post once I hear that it has been resolved.

Changes In How Some Banks Work With QuickBooks Online

Changes In How Some Banks Work With QuickBooks Online